One of my clients’ is prone to ingrown hairs, what an I recommend?
We have developed a serum to help reduce ingrown hairs. We suggest to use the serum 24 hours after waxing.
One of my client’s is a strict vegan, which products an I use on her?
Vegan friendly products:
- All of the Outback Pre and Post products are vegan friendly
- All of our Outback Strip waxes are vegan friendly
- Outback Opal peelable
- Roller cartridges – True Blue, Gold, Eucalyptus & Cherry
- Outback Green & Gold massage body oils
Products which are not vegan friendly:
- Gold peelable
- Jade peelable
- Onyx peelable
- Peppermint and Lemongrass Wonder Balm
- Lemongrass and Lime Candle
Which of your waxes would you recommend for eyebrows and the upper lip?
We recommend our Outback Opal peelable for all facial waxing. It is strip free, hypoallergenic, and perfect for ultra-sensitive skin.
Which wax would you recommend for intimate areas?
We recommend our Outback Opal peelable for all intimate waxing. It is strip free, hypoallergenic, and perfect for ultra-sensitive skin.
How many full leg waxes do I get from a 100g cartridge?
1 full set of legs.
How many full leg waxes do I get from an 800g tin of Outback strip wax?
Approximately 5-6 full sets of legs.
How often does a client need to rebook for an intimate wax?
How long should an intimate wax take?
Booking time: 40 minutes
Treatment time: 30 minutes
What is the best temperature for Jade and Onyx peelable wax?
Generally, 54-56 degrees. However, every pot thermostat has a slightly different temperature and heat distribution. Please check with a pen thermometer and the consistency of the wax, the wax should run off the spatula like a thick honey.
What it the best temperature for Opal and Gold peelable wax?
Generally, 52-56 degrees. However, every pot thermostat has a slightly different temperature and heat distribution. Please check with a pen thermometer and the consistency of the wax, the wax should run off the spatula like a thick honey.
The wax isn’t removing all of the hair; I am having to overlay my wax
If the hair is short and stubborn, standard application of removal may not take the hair out. Apply your peelable against the hair growth removing with the direction of the hair growth using the wiggle technique.
Apply your peelable wax against the hair growth, also removing against the hair growth direction making sure the skin is fully supported.
How do I remove wax residue that is left on the skin?
Use botanical oil on a cotton pad to wipe away residual wax deposits. Follow with cleansing gel and post wax treatment.
My client has had one of the following reactions: Skin lifting, infected/raised follicles, Burnt skin, Bruising
Please ensure you are following all the steps below with each wax:
- Use Outback Gel Cleanser for every client.
- Use Outback Botanical Oil for every client.
- Do not use strip wax on sensitive areas such as eyebrows, upper lip, underarm or intimate areas.
- Use peelable wax for back and chest waxes ensuring full cleansing and use of botanical oil as part of your procedure. Use the post wax spray for skin prone to infected follicles followed by aloe gel.
- Always support the skin with every removal.
- Check wax temperature periodically to look for changes in consistency indicating a temperature increase or decrease.
How long does the hair need to be for an intimate wax?
Approximately 1cm or 2-3 weeks growth minimum.
Can you wax a pregnant client?
Había recommends not to wax within the first trimester. After this period, up until the due date, it is safe to wax as long as the client is well and not experiencing symptoms that indicate that it is not conducive to their safety. Take into consideration:
The heightened sensitivity during pregnancy – work in smaller patches and ensure your stretch/ support of the skin is thorough.
Never lay the client flat on their back or front, keep them at a 45-degree angle and allow them to lay on their side in order to wax the backs of the legs Make sure you book more time out for a pregnant client to allow for comfortable posturing.
Can I wax a client who has her period? What precautions should I take?
We recommend that your clients use a Mooncup for hygiene and comfort. Alternatively, a tampon will need to be used and the string will need to be hidden to avoid any contact with the wax.
How do I deal with erections with a Male Intimate wax client
You will encounter erections. It is a sensitive area and the client will be feeling nervous and anxious, especially if this is a new experience for them. The erections could also reappear intermittently during the course of the treatment. The best course of action is to ignore it and perhaps move to a different area until it subsides accordingly. It is also reassuring for the client if you simply acknowledge and assure them that this is normal and you can continue your treatment professionally. If your safety is compromised at any stage and the client is, in fact, acting inappropriately, please leave your treatment room and alert a team member immediately.
Additional awareness for your clients before having a waxing service (stated on your website or business social page)
Do not use any acid products on the areas for at least 3 days before the wax treatment. Do not use hair removal creams or shave for 2 weeks before your wax treatment. Please shower before your wax treatment. Wipes will be provided for your own use to cleanse your intimate area before your treatment. If you have your period, we recommend you use a Mooncup or a tampon. The string will need to be hidden as much as is possible for the treatment.